A laptop computer caught in flames caused serious problem at yahoo college campus situated in Silicon Valley. An employee of Yahoo’s Mission College Campus was using the Dell laptop containing faulty battery. The fire caused hundreds of yahoo employees to leave the eight storied campus building. It took forty five minutes to evacuate the whole building. Fortunately, no one was hurt by the fire.
After coming to know about this fault, Dell recalled 4.1 million laptops last month. Unfortunately, the Yahoo employee did not bother about the warning. Not only Dell, Apple Company also used the same battery and last month, they recalled 1.8 million laptops.
The main problem of the lithium-ion batteries, produced by Sony is that they catch flames due to overheat. The laptop computer recalled by Dale is the all time biggest recall in consumer electronics history.
I really feel bad for this incident. The careless employee is responsible for this. At the same time, I am very happy with Dell’s immediate action. In such a situation, Dell has taken the right decision. In short terms, Dell might incur some loss but this prompt action has saved the company’s image and good will. Dell employees should work harder to collect all these defective laptop computers from other countries as soon as possible.
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